09 · Commercial operations
Enterprise reporting estate
MicroStrategy dossiers and Power BI Service on a keepable model. Recurring commercial KPIs. Guided navigation. Training. The client can run without me.
Service · A chapter the floor opens every day
When this is the job
A hundred people need the same number. The dossier is a maze. Mobile was never in scope. Training was a demo. The floor still exports to Excel and stays there. When the consultant leaves, the estate dies.
How it runs
Model first, canvas second. MicroStrategy or Power BI Service — the one the floor already owns. Recurring KPIs with names the commercial team uses. Guided navigation, not a gallery of pages. Desktop and mobile. Training until a person on the client side can keep the file. Then I leave.
L1
Model
The estate sits on a grain, not on a page.
L2
Chapter
Dossier or Service. Guided. Recurring KPIs.
L3
Floor
Desktop, mobile. A hundred people, same number.
L4
Leave
Trained. They run it. I am not the system.
What you leave with
An estate 100+ people open on a working day. KPIs that recur. A handover that holds. The client runs without me. That is why they call again.